Problem Solving

Employee Assistance Program

The purpose of an Employee Assistance Program (EAP) is to improve the psychological health of your employees. It will help your staff develop coping skills and accept a greater degree of personal responsibility. It will help them resolve their individual, marital, family and job performance problems. As a result, their productivity and attendance will improve.

Your employees and their dependents will have immediate access to confidential professional counselling, free of charge.

Counsellors are Doctoral level Clinical Psychologists (Ph.D., C.Psych.). Professionals with the highest qualification in the field of human behaviour provide direct counselling.

Counselling focuses on helping the patient deal effectively with change and stress in their personal, career and family lives.

Your managers, supervisors and human resource staff will be able to focus on work performance. They will no longer feel the need to struggle with the personal problems of their staff.

Features to look for in an EAP:

Direct Access: Employees call the psychologist's office directly.
Quick Response: The first counselling session occurs within a few days, and a crisis is dealt with immediately.
Professional: Counsellors have their Doctorate degree in clinical psychology, and are experts in human behaviour.
Confidentiality: The employer never knows who uses the service.
Off-Site: Counselling takes place at the Psychologist's office.
Direct Treatment: Referrals are made only when the patient requires another specialist or long-term care.
Appropriate Coverage: 24 hours a day hot-line with offices in towns and cities in which employees are located

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