Retiree Health Challenge - transportation logistics company - 2000

A transportation logistics company with 40 employees and 2 retirees wanted to change the plan design by replace deductibles with cost containment features and replacing an awkward manual administration system to an on-line billing administration system.

The benefit goals could easily be met for the employees but not for retirees. The retiree coverage could not be changed because it was provided without any provision to modify or terminate the coverage.

Even though the employer was not satisfied with the administration systems or service from the incumbent supplier, no change could be made while the retires were alive.


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